We at mytechsquad understand that your privacy is important. We are committed to ensuring that your personal information is handled properly by our staff and our service providers. In addition, we comply with the Australian Privacy Principles Privacy Act 1988; you can obtain a copy of the Australian Privacy Principles. The Spam Act, and Do Not Call Register.
If you have any concerns, complaints or would like further information on the type of personal information we hold and how we collect, hold, use and disclose that information you should contact us on telephone – 1800-517-221 detailing the nature of your request. We will Endeavour to respond to you within 30 days, via the original means of contact.
When do we collect information?
We collect information from you when you fill out a form, Use Live Chat or enter information on our site.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
If you choose to buy on the Website, we collect information about your buying behaviour.
Quality and Security
We make every reasonable effort to keep the personal information we hold secure. We hold your information in hard copy or electronic format stored securely in various Australian data centers.
We also take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. We destroy or de-identify personal information when it is no longer needed.
To help us keep your records up to date we recommend that you contact our Privacy Officer to:
a) let us know if there are any errors in your personal information; and
b) keep us up-to-date with changes to your personal information such as your name or (email) address. If you subscribe to our email messages, you may change your personal details by using the relevant link provided at the end of each email message.
Website Privacy Practices
We use cookie technology on our website to provide information and services to website visitors. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to determine overall traffic patterns through our website.